1. Information we collect
Depending on how you interact with Own Manager, we may collect:
- Contact details such as your name, email address and optional phone or WhatsApp number.
- Purchase details such as order ID, payment status and the email used at checkout. Payment-card details are handled by the payment processor and are not stored by Own Manager.
- Business setup information such as restaurant name, address, country, time zone, currency, branding choices, menu links, tax preferences and customization requests.
- Public-review information such as name, business name, rating and review text. Review email addresses are private and are not displayed publicly.
- Basic technical and security information provided by hosting, anti-abuse and payment services, such as browser, device, approximate location, IP address and request logs.
2. How we use information
- To confirm purchases, prepare, customize and deliver Own Manager.
- To provide support, respond to questions and handle refund or dispute requests.
- To moderate reviews and prevent spam, duplicate submissions, fraud and misuse.
- To maintain service reliability, diagnose errors and improve the product.
- To comply with tax, accounting, payment, consumer-protection and other legal obligations.
We do not sell personal information. Marketing messages will be sent only where consent or another lawful basis applies, and recipients can opt out.
3. Service providers and transfers
We use service providers to host the website, store submitted setup data, process payments, send email and protect the service. These may include Cloudflare, Google services and the payment provider shown at checkout. They process information under their own terms and privacy notices.
Because buyers may be located in different countries, information may be processed outside your country. We use reasonable safeguards and limit sharing to what is necessary for the relevant service.
4. Cookies and similar technology
The website may use essential storage or cookies required for security, checkout, remembering form state or operating the service. Payment and hosting providers may also use their own essential technologies. We do not intentionally use sensitive profiling or sell data for cross-site advertising.
5. Retention and security
We retain purchase and setup records for as long as needed to deliver the product, provide support, maintain business records and meet legal obligations. Review submissions may be retained while pending moderation or while published. Records that are no longer required may be deleted or anonymized.
We use reasonable administrative and technical safeguards, but no internet service can guarantee absolute security. Buyers should protect their own login credentials, shared links and deployed systems.
6. Your choices and rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability or withdrawal of consent. Some records may need to be retained for legal, fraud-prevention or transaction purposes.
To make a request, email us using the address below and include enough information to identify the relevant purchase or submission. We may ask for reasonable verification.
7. Children
Own Manager is a business product and is not directed to children. We do not knowingly collect personal information from children through the buyer process.
8. Changes to this policy
We may update this policy when the product, providers or legal requirements change. The latest version and updated date will be posted on this page.